Westjet Case Anaysis Essay Example

Westjet Case Anaysis Essay Jet Airlines is a Calgary-based discount airline founded in 1996. Starting with only three aircrafts in 1996, the company is now â€Å"Canada’s leading high-value low-fare airline. † The management of WestJet Airlines assumes that the success of the business is anchored in the culture of the corporation and the welcoming service provided to its customers. Beddoe, the president and the CEO of WestJet, is proud of the airlines performance and the customer service it offers. He believes that the corporate culture was the key to success and the company’s attainment. WestJet’s culture is very entertaining, hassle-free, unperturbed, and relaxed. The ratings of the customer satisfaction are higher than those of the other airlines. Top management trusts and values its employees. It is assumed that having content, cheerful personnel results in a first-rate customer service. WestJet is a company that is managed â€Å"from the bottom up. † As Beddoe states, â€Å"We set some standards and expectations, but don’t interfere in how our people do their jobs. Due to the fact that the employees and the management work as a crew, WestJet management saves money on hiring additional human resources. There is no need for supervisors because the employees supervise themselves and work together towards the organization’s goal. The corporation culture is what led WestJet to their â€Å"victory. † With the success, the company came to a decision about expanding its market. With the development strategy, the risk of the culture of the company being vanished draws closer. This is the foremost problem that WestJet might face. We will write a custom essay sample on Westjet Case Anaysis specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Westjet Case Anaysis specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Westjet Case Anaysis specifically for you FOR ONLY $16.38 $13.9/page Hire Writer In view of the fact that culture is what made the company successful, with it being misplaced, it would be hard for WestJet to accomplish their purpose – customer satisfaction. The involvement culture of WestJet helped it in achieving high employee performance, increasing revenue, and escalating customer service satisfaction. WestJet’s culture is based on trust and respect among all employees. Everyone is treated equally, without exceptions, regardless of the function they perform in the company. The work atmosphere is fun and enjoyable. The culture is the source of the management and the workers happiness, contentment, and what is most important the guests satisfaction. Nevertheless, what brought success to the company, may become a threat when it does not meet the employee needs. With a greater expansion, the management of WestJet would have to hire significantly more people in order to operate the company efficiently and effectively. Some people, like the example of Steve Smith, may be used to different managing style and might find it difficult or impossible to adapt to a new culture. Given that the culture is a main source of WestJet’s success, the weakening of the employees’ performance would benefit other airlines competing with WestJet. Fast expansion indicates less time for new workers to adjust to the corporation values and beliefs. This creates a problem. In order to improve the situation, WestJet would have to get to the bottom of it and implement a reasonable solution. Top management would have to decide whether it should expand the airline or not. One of the alternatives could be offering instruction and coaching the newly hired personnel. Beddoe asserts that their culture is new and hiring people who have no past experience with the airline industry is the preeminent option. While being unfamiliar with what to expect, it is easier for a prospective employee to adapt to the corporate culture and become an efficient member of the workforce. WestJet Airlines already provide coaching to their employees so they would become aware of the consequences of decisions they make. Furthermore, when precedents take place, supplementary training was supplied. Therefore, in order to sustain the corporate culture, while expand the industry, it is important that WestJet Airlines continues making additional training and coaching available to their newly hired staff members. A drawback of this alternative might be the waste of the organization’s time and money. The potential employees may seem to perfectly fit the culture of the company but then after being hired they might decide that this is not the kind of job they want to perform. This would be a sunk cost to WestJet. In addition to that, WestJet Airlines could implement a hiring process through which they could verify if a particular individual is well suited for a specific job. WestJet already endows with a special employment process using practical job previews, job simulations, and behavioral interviews for which the prospective employees cannot prepare due to the fact that such interviews test whether the person is presentable and what characteristics of his or her behavior would benefit and satisfy the needs of the company. While hiring more people needed for a fast growing industry, it is recommended that WestJet pays additional attention to the process of employing. Defining whether an individual is a perfect fit for the company determines the future success of the corporation. This option however has a drawback; during a job simulation people might act different than while performing their job due to additional stress and pressure that arises in demanding situations that come with performing specific job duties. Another alternative would be stopping or slowing the expansion down. Keeping the same size of the company would prevent the culture from being petered out. Nonetheless, different problems might arise, such as higher competition. Other airlines that base their success on various aspects other than culture grow constantly gaining a higher market share. Expansion would bring them higher profits that would allow the airlines offer their customers unbeatable ticket prices, loyalty programs, and other numerous deals. Moreover, without implementing the expansion plan, WestJet would not be able to gain higher revenues. Therefore, the corporation would remain in the same position it is now while losing the market share. With time, the WestJet’s guests might switch to their competitors who would offer them better deals and wider travel destination selection. Taking into consideration the alternatives I proposed, the one that would benefit WestJet the most would be offering coaching and training to new employees. It is a great opportunity for both the company and the employees to have a â€Å"fresh start. † No previous experience, no particular habits and tendencies would make it possible for the new staff members to adjust to the corporate culture faster and easier. Obtaining the most qualified individuals with special mannerism and attributes that meet the required criteria for a position at WestJet should be an imperative part of the hiring process. Picking the right employees would guarantee the WestJet’s culture to continue. The employees and the top management would be happy and that would provide a superior communication process. Great communication process means no missed opportunities, faster and efficient issue solving procedure, and leading the company effectively towards its main goal – customer satisfaction. All things considered, WestJet is a very successful company that has a potential to keep growing yet bigger and enhancing its accomplishment. In order to reach to company’s objective, they need to sustain the most important factor leading to its success – happy employees and happy guests. This can only be achieved if the business protracts its corporate culture. With the purpose of doing so, it is recommended that WestJet implements the training and coaching strategy when hiring new staff members and makes sure that the individuals the hire fit the company’s beliefs and values. As soon as they reach that goal, the process of expansion should not have any effect on the success of the company.

Balloon Car Experiment Essay Example

Balloon Car Experiment Essay Example Balloon Car Experiment Essay Balloon Car Experiment Essay Newtons First Law of Motion states that when an object is set in motion, it will remain in motion until acted on by an outside force. Theoretically, this could mean you could travel at the same speed forever in one direction, right? The reason we dont see this happen is because of friction. The force of friction is the resistance to motion that is in the opposite direction of the traveling object. This is why if you roll a ball on the ground it eventually stops. Friction is also the reason you can hold a book, and the eason why you dont slip when walking! The ground and other solid surfaces can cause friction, called dry friction, but fluids (liquids and gases) like water and air can also cause frictional forces, called fluid friction. The equation for the force of friction is the following: Where Ff is the force of friction, FN is the force normal to the object that is moving, and p is the coefficient of friction. The normal force of an object is the force that is perpendicular to the surface of the side of the object that is in contact with the surface that is causing the frictional orce. For example, if you have a block moving horizontally on flat ground, the normal force points at a 900 angle out of the ground. The unit for force is the Newton (named after Sir Isaac Newton), which is equal to 1 (kg) (m) / s2. The coefficient of friction, symbolized by the Greek letter p is dimensionless, which means it has no units. Dimensionless numbers help scientists, mathematicians, and engineers compare the same characteristic in different objects. In essence, the coefficient of friction describes how easily one object can move over another. Your swimsuit against a water slide has a low coefficient of friction and so does the ice skate blades on ice. We think of these objects as slippery. The rubber of car wheels on the street has a higher coefficient of friction, which is why when there is no force applied the car eventually stops moving. And even higher coefficient of friction can be seen by a big boulder in nature, you can push and push but the coefficient of friction is so large and the normal force of the rock is so big that you might not be able to move the rock at all. Objective: 1 . How to Reduce Friction . To determine which surfaces and conditions create the least frictional forces. 3. Will this create more or less friction? Why? Materials: 1) Lightweight cardboard box (like a shoebox) 2) Balloon 3) Scissors or a box cutter (ask an adult to help you! ) 4) Box of plastic drinking straws 5) Tape measure or ruler 6) Glue or clear scotch tape 7) Notebook 8) Pencil or pen Procedure 1. Have an adult help you cut a small hole in one end of the cardboard box. 2. Insert the balloon through the hole so that the head of the balloon is inside the box and the opening is outside. 3. Blow up the balloon and twist the end closed, pinching it between your fingertips. Do not tie it off. 4. While still pinching the balloon closed, set the balloon car on a flat countertop, table, or floor and mark the starting point. 5. Let go of the balloon and measure the distance the box traveled. 6. Repeat inflating the balloon to the same size, letting it go, and measuring the distance travelled on difference surfaces. Good surfaces to test are a carpet or a rug, concrete (like the sidewalk), and on dirt or grass. 7. Go back to the first flat surface you tested, and lay ut a row of parallel straws about 3 feet long. . Inflate the balloon, mark the starting point, and set the balloon car on top of the straw runway. 9. Release the balloon. Measure and record the distance travelled. 10. Repeat Step 8 on the different surfaces you tried in Step 6. 11. Glue or tape two straws along the length of the bottom of the box like sleigh. 12. Inflate the balloon, mark the starting point, and r elease the balloon car across the surfaces you tested before. 13. Inflate the balloon, mark the starting point, and release the balloon car across the straw runway.

China History assignment Essay Example | Topics and Well Written Essays - 500 words

China History assignment - Essay Example The feudal system of the Zhou was around 1045BC and came into being after defeating the Shang. Their economic activities were characterized by a well-defined system where noble men owned the lands while the peasant families were responsible for tiling. This phase had benefits of improving the commerce since it was commercialized. However, it led to class difference where a class of wealth merchants emerged. The open system of the Warring States lasted between 475–221 BCE and was characterized by technological advancement which benefited the people by producing large scale economic products. However, this period was characterized by rapid reforms which benefited only a class of people while the workers at the ground continued to get poorer. The other stage was the centralist system of the Qin which lasted between 221–206 BCE. This period witnessed rapid expansion of the Qin dynasty up to Vietnam in the south and Mongolia in the north. This period prides in establishing a standardized form of weight measurement, writing and length measurement. However, this period was also characterized by rebellions from the people after the death of their king which was the reason for the decline of Qin (Fong, 1995).

Money , its for a History of economic thought class Essay

Money , its for a History of economic thought class - Essay Example Money is the difference between that person who is sleeping hungry and that one who affords to have his pets on a special diet. In this sense, it is the promoter of inequality. Once inequality checks in, the consequences are unlimited there is anger, dissatisfaction, deception and every other emotion and act that epitomizes dissent. It is at this point that â€Å"money costs too much†. This is because it gets to a point where it costs life, peace and relationships. The focus of this essay is on relationships the concern is how money comes between people, how money blurs our sight that we soon forget the emotional, patriotic and sometimes blood bond that hold us together. The essence of this inquiry has been informed throughout the semester, having the opportunity to journalize different experiences regarding money has really brought to the fore the value we place on money. This is because unless we place too much value on money higher than the value we place on our social rela tions then it would never be possible for money to downplay our relations. Unfortunately, the exposure I have had throughout this course and the materials I have read have brought to the fore the disheartening truth that money has a much greater force, it costs too much. Economically, money is considered a medium of exchange the means through which we are able to acquire different goods and services. Historically, it has not always been represented by coins and notes but at some point gold and other valuable metals were the preferred means of exchange. However, history teaches us that the problem has not been with the nature but on the value placed on these materials. Any material in which extreme value has been placed has thrown people into frenzy they are continually interested in amassing that which has value. The burst of the Mississippi bubble brings this act of desperation and thirst for value into perspective. It depicts the race to hold that which has value and disposing tha t which has less value. This has been a historical trend, one that has only aggravated over time, the fundamental question is at what cost? The answer may not be as a definite, but it is evident, it is at a much higher cost. Over the past few months I have been able to watch the documentary â€Å"inside job†. The film directed by Charles Ferguson traces the root of the financial crises that only became so apparent in 2007-8. However, following the film clearly illustrates that the financial crises had been ongoing for a while. The signs had been there of a slowdown but were largely ignored. The reason for this ignorance is the basis of this study. The crisis was driven by a need to compound on gains made, a need to amass assets that were being speculated to appreciate in value. Given the capital limitation enforced by the market dynamics, people had to borrow and banks, which are also the primary lenders had to lend for speculative purposes and had also to invest in these spe culations. In any case, the banks were the first to participate in these speculative ventures. The result was an imbalance between the asset base and money borrowed by investments banks. At the end, the speculative ventures never bore the anticipated results and the banks were left indebted. People who had entrusted their hard earned money had lost their confidence on the very people who represented a chance of higher value. This

Iranian Revolution and Persepolis Booklet Conventions Essay Example for Free

Iranian Revolution and Persepolis Booklet Conventions Essay High and Low cultures are terms given to value the quality of the text. Low culture text is usually the text written for entertainment and pleasure and does not encourage complex reflection and thoughts . Comics are considered as a Low culture and comics and graphic novel are similar to each other but graphic novel are not considered to be Low culture. High culture text is written to encourage complex reflection and thought. High culture are usually full of literary features while low culture has low literary features. Text with high culture also called privileged text and text with low culture is called marginalized . 2- Everyone has his own way of thinking, if three people read a book they will think differently and will have different opinions about it that’s why we respond to the text is shaped by our ideology because everyone understand it from a different perspective. The same thing happens when different people read a graphic novel , they all have different opinions and ideas and they discuss it some people may change their opinions after they heard someone’s else opinion ,that’s how it changes our beliefs, attitudes and values toward literature 3- Symbols in a Graphic novel are easy to understand cause most of the are colours , body language , objects and clothing etc.. .In Persepolis Satrapi has made it different than any other graphic novels , she made no colours only black and white and this is a symbol of something that happened in the past . 4- Satrapi choose to write Persepolis in form of a graphic novel to tell her story ,because she want us to understand what she understands .She is writing her story so she wants us to feel how it feels to grow up during a revolution and a war , and how it feels to move from your country to a different one having a new life she wants us to feel what she felt and she actually succeeded at it Style and Literary Traditions: Persepolis is more bildungsroman than a memoir, because Satrapi didn’t only want to tell the story of her childhood but she wanted to show the way she lived in Iran at the time of the Islamic revolution, also she wanted to show how she grew morally, socially and spiritually making herself an example of how a young girls grew up at this time and bildungsroman is when protagonist must progress from childhood to adulthood, leave home to undergo a journey, and develop a more mature understanding of his or her self. Satrapi also shows how is feels for a young girl to grow up during a Revolution and live in Iran while it was at war with Iraq, those young girls saw communists getting shot and killed by the shah army and hearing stories about political prisoners being tortured during the revolution and saw planes blowing up buildings and other events too. Although it was horrible but Satrapi use a satirical tone sometimes when talking to the revolution guardians Literary Features: Satrapi has been able to manipulate the literary features well though it is a graphic novel which sometimes authors find it hard to use the literary features. Satrapi has used alot of symbols and one of the most important symbol was â€Å" the veil â€Å" which shows the rebellious side of Satrapi and that she was against wearing it but the Islamic government said it is obligatory for women and girls to wear veil. She has also been hyperbole about it Satrapi has used many allusions; most of them are people some are rebellious figures like : Che Guevara, Fidel Castro , they symbolize how a young generation is forced to become revolutionary even though they know little about the turmoil they fight , most of the allusion are about being rebellion and the war. Unlike other writers, Marjane Satrapi has it a little easier because she is able to literally show us what she wants us to see , and the Major thing about persepolis is that it has no colours it’s all black and white to give the story a more ancient feel, she wants us to see that all of this has already occurred. Moreover, the simplicity of her images allows her to demonstrate that this time in her life was not a great one, and that most of it is blurry. Perhaps the lack of color also signifies how somber that time was. Furthermore, she usually draws herself in the background, this shows how inferior she unworthy of being at the same level of men. As she gets older in the novel, she starts to show herself more, it is almost as if she is starting to believe that she is finally getting to the level of men. She begins to talk more to people, and not only speaks her thoughts to herself. Themes: Any young woman growing up is going to face struggles especially during her adolescence. However, to grow up in the midst of the Iranian revolution is undoubtedly a life changing experience. In a society where one certain religion is forced upon you, and where you go, what you wear, who you see, and all that you do is restricted, it is clearly difficult to accept. Especially to a determined and independent young lady such as Marjane Satrapi. In Persepolis one of the most important themes of the novel is government and society and its role in determining the sequence of events that Satrapis life takes on such as in the first chapter veils are forced on the women of Iran. In Persepolis Satrapi has used many themes and as mentioned one of the most important themes is government and society. The Iranian society after the revolution was forced to do what their government tells them like wearing the veil and this is also connected to the theocracy and dictatorship theme that the Islamic government turned into a dictatorship , dictatorship was not only with the government but also in Satrapi’s house she calls her mother a â€Å" the dictator guardian of the revolution of the house The government played a big role in 1980’s Iran by implementing new laws and restricting old freedoms, whoever does obey is either sent to jail and tortured or being executed and a lot of people where being executed for doing things forbidden by Islam ,the government used Islam as a cover to do whatever they want without people questioning them. Even though the Islamic government prevented partying and drinking, people went to illegal parties and drank wine this is considered as an act of rebellion which is also a theme. Rebellion is also a major theme in Persepolis, rebellion is not only against a government it can also be rebellion to what people say. Satrapi uses cigarettes as a symbol of rebellion, she want to show that she can do whatever men can do because at this time in Iran there were feminism. Moreover , Satrapi uses more rebellion figures to support her rebellion theme like Che Guevara, Fidel Castro and Trotsky they are a symbol for freedom Iran was in an outer war with Iraq and internal war against Iranians. Those are the best words that could describe what is happening inside Iran in that time, the army was fight the Iraq’s and was also killing communists and people that have a secular thoughts. Although, the kids of the lower class are sent to war to fight for their country, but before they are sent, they are given this golden key which sybolizes the riches and wealth they will have if they go into war for their country. Not having much, these kids end up joining the army being promised these dreams that never happen. While on the other hand the higher classes are partying and enjoying themselves, not doing anything to protect their country, but only themselves. Isnt that sad. Also in the case of Marjane her maid doesnt sit with her and her parents had a cadillac showing that they were wealthy, but Marjane didn like the idea of that. If you are a powerful person that has a lot of money, or if you were a king, you were part of the high class people. If you are poor or a peasant, you are considered to be in the lower class. What also exists is a middle class who refers to those who can make enough money to dress properly and own certain things that peasants can’t. Being a part of the middle class doesn’t make you a high class person because you don’t have power and don’t have a fortune, but it’s enough for good living Martyrdom was also a major theme in Persepolis since the war started and Satrapi describes it â€Å"To die a martyr is to inject blood into the veins of society.† Marjane reflects that the regime depends on the war to retain its political control of the country. A million people lose their lives in the war. The regime becomes more repressive and seeks to stop â€Å"the enemy within† by arresting and executing those that defy its rule. Heroism is also a theme which is connected to Persepolis where Satrapi symbolizes the political prisoners that were tortured and executed as heroes and when she found out that her uncle Anoosh was tortured too ,she thought of him as a hero At this time in Iran the social classes was also a major theme in the novel mostly all social classes were unequal and this wasnt fair to Marjane at some points. She comes to learn that if you are not in the same social class as someone else, you are not able to marry them. Also, higher social classes were treated better and were paid more attention to, other than the lower class people. There was a specific part of the book where some kids asked Marjane if she had any star wars toys, and she didnt. All little Marjane had were some boring books to offer them. Persepolis is very powerful and informative. It showed the history of Iran’s civil war and revolution and the fall of the Shah. When someone would say the word Iran people would think of oil, criminals, and communist. they never knew that they would be able to relate Iran to family, love, peace, hope, Michael Jackson. It has definitely given a new meaning behind the word Iran. It has also given a new outlook of the people of Iran.

Robert and the Dog :: Essays Papers

Robert and the Dog Ken Saro-Wiwa's short story "Robert and the Dog" tells about a steward and his master and mistress, the main character is the steward: Robert. To understand the character Robert, one must look a bit at his background. Ken Saro-Wiwa has left several clues in the text that can tell us a lot about this. Before Robert was employed by the young medical doctor, he had worked for several different households. It is indicated in the text that these had not been as pleasant a workplace as with the young doctor. It seems that Robert had been used to his employers' shouting and losing their tempers. And never calling him by his first name. Also the gratitude Robert feels towards his new employer, for his mere politeness, indicates that Robert is not accustomed to gestures of this sort. All this shows how Robert probably has been degraded and suppressed throughout his whole life. Later in the story Saro-Wiwa tells that Robert never misses a chance to exercise the power he has over his family. This type of pathological behaviour is common among people with an inferiority complex, something Robert is very likely to have attained, due to the treatment he has received. Later when the dog is introduced to the story, Robert has enlightenment and reveals to us and to himself his place in the hierarchy. He had always thought himself above them, but now discovers he is down with the dogs. This shattering blow to his self-image makes him aware of his own feelings and features. When his master throws him a treat or a kind word, he "wags his tail" and feels indefinite gratitude, just like a dog. He does his master's bidding with a heartfelt glee, just like a dog. And he loves his master above all else, just like Bingo, the dog. The revelation causes hatred to swell his servant mind, at length resulting in Robert taking a step up the hierarchical ladder, and the tragic pr emature death of Bingo, the dog. Ken Saro-Wiwa's short story about Robert and the dog Bingo also portrays a culture clash that not everybody thinks about, the view of the pets. In our rich western world pets are not uncommon. A lot of people have them, and among the most popular are dogs. Pets or "house animals" are nothing new, man has for the last 15 000 years kept animals as companions.

PhD Dissertation Chapter 1

The Fundamental ComponentsChapter One, one of any research thesis or dissertation, should lay down the basis and the objectives any researcher would want to achieve in such undertaking.This chapter consists of the background and Theoretical Framework of the Study, Statement of the Problem and the Hypotheses, Significance of the Study, the Definition of Terms and Delimitation. The statements made in these subsections should be clearly stated.  In the first subsection, the background will formally introduce the topic and discuss the rationale of choosing the problem as well as its theoretical framework.  Another one is that the Statement of the Problem and the Hypotheses should be couched in clear and measurable terms. This part describes the purposes why the researcher is conducting the study and enumerates the hypotheses to be tested.Third, the Significance of the Study will cite the benefits that could be derived as a result.  Next, the definition of terms should give the conc eptual as well as the operational meanings of the terms in relation to the present study.  Finally, the Delimitation part will set the limits and scope of the Study.The AnalysisThe subject of the present analysis is the Chapter of a Dissertation Proposal.The Background of the StudyAs stated previously in the explanation of the Background of the Study, the Chapter 1 of the present research lacks a Research Title to serve as a basis of the Chapter 1 component of the dissertation. Having no title, the researcher or the reader of the present work will have a hard time guessing what the Chapter was all about. Thus, he will only have to guess the appropriate title of this research which is missing. The research describes the different â€Å"excellent models† used by other developed countries. Since this is the case, these models to my mind bear no relevance to what the research is all about neither to be used as a link to the research title.Though I must admit that the researcher stated his intention or reason for conducting these research â€Å"is to provide theoretical background to the ‘claim’ that the TPEM is strongly based on management theory† this thus not negate the fact that in using to explain his intention through â€Å"TQM and performance-based models, Resource-based View (RBV) and the stakeholder theory (ST)† he employed a research paradigm which was not properly explained either in in-text or via graphical representation. How can the researchers establish a prior relationship â€Å"between enablers and performance indicators is important before testing their causal linkages?† It should be properly explained.The Problem Statement and Research ObjectivesThe Statement of the Problem section provides a description of the purpose of the study and enumerates the Hypotheses to be tested.  The researcher in this part stated the the enabler consist of leadership, organizational culture and values, strategies and obje ctives, best practices, innovation, and change management; and the results set comprises of productivity, employee satisfaction, customer relationship and stakeholder focus and the performance results. To my mind these are the variables that will be used to attain the researcher’s desired end.The Statement of the Problem here is couched in general terms which is very difficult to determine what statistical tool to be used or is it measurable using statistics. To wit: [h]ow similar is TPEM to other previous performance models such as MBNQA, EQA and Kanji’s. What similarities or differences that co-exist between TQM based models such as MBNQA, EQA or Kanji’s and other performance-based models such as Competitive fitness model, Blue-chip characteristics, and World class manufacturing model; {s]ince TPEM is claimed to be beyond quality management perspectives, does the model have strong foundation in management theories.   What theories could explain its performan ce factors or enablers and what are the theoretical roots of model’s performance factors; and [d]o the dimensions identified as enablers (called capabilities, and stakeholder focus in this thesis) affect company performance.This statement should be reduced into simple terms that could be measured, even in practical terms, by a given statistical tools; otherwise, it will be very hard to come up with a concrete answer for these statements.  Ã‚  In like manner, some of the objectives or the specific questions that need to be answered are couched in general terms or even misplaced, to wit:   Ã¢â‚¬Å"[t]theoretically clarify the TPEM within management theories; to clarify each enablers (organizational capability and stakeholder focus) as determined by TQM and other related performance-based models; to clarify the company performance dimension of the result portion of total performance model; to establish a suitable measurement items for each dimension of capability, stakeholder focus and company performance; to validate the dimensions of the model; to test the relationship between each dimension of the capability, stakeholder focus against company performance; to test the structural linkage between organizational capability, stakeholder focus, and company performance with the stakeholder focus as a mediating variable; and to test the goodness of fit of the model.†How can we measure through clarification the company performance dimension of the result portion of total performance model? How can we establish in a statistical terms a suitable measurement items for each dimension of capability, stakeholder focus and company performance? How can we validate the model’s dimension? How can we measure the structural linkage between organizational capability, stakeholder focus, and company performance with the stakeholder focus as a mediating variable? To me this is quite broad and diffused.In the question â€Å"to test the relationship between each dimension of the capability, stakeholder focus against company performance† this should be stated in this manner: Is there a relationship between†¦Ã¢â‚¬ ¦..stakeholders focus and company performance? Lastly, never state in the object the kind of statistical tool to be used as in this case â€Å"to test the goodness of fit of the model.† Use the word â€Å"association or relationship† in forming the specific objectives.  In general, the objective part needs to be re-written in order to respond to the Problem Statement. Otherwise, the aims of the research will not be attained.Significance of the StudyIn this section, the researcher should focus on the study’s significance to its purported end user. Never explain literature or describe the models. Stay on the unique significance of the present study to the community or organization where the researcher belongs.Definition of TermsThe definition of term lacks the conceptual and operational definition of terms of selected words unique to the study. The researcher only includes a purported definition without even citing the correct reference of each term of words. Also, the researcher failed to include the operational definition of this words as used in the thesis or dissertation.ReferenceShearer, C (1994). Practical Continuous Improvement for Professional Services, ASQC  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Quality Press, Milwaukee, Wisconsin, p. 163-165.